Customer feedback is very important to us. In fact, it’s the most valuable tool we have to help ensure that we are “getting it right” for you. We’re very proud of the high ratings we have earned on customer-review sites such as Google, and on our own Facebook page. But we don’t rest on our laurels, and we are continually looking for ways to make your life easier.
We know that we are not perfect, and that we may at some point have done something (or not done something) that disappointed you. If this is the case, please contact us right away, and we will do everything we can to make things right again.
We want other people to know what you think of us, so please take a few minutes to post a review on our Facebook page or on your favorite review site. And rest assured that this winter, and all year long, P. Gagnon & Son is here for you — because your comfort is our concern.