The P. Gagnon & Son Blog

P. Gagnon & Son Service Guarantees Protect Your Home

pgagnon service guarantee seacoast region of new hampshire and southern maineThere aren’t many businesses here in the Seacoast region that were around when Theodore Roosevelt was in the White House.

P. Gagnon & Son has been in business since 1904, largely because we stick with the values we started with, values some may call old-fashioned.

We believe in providing quality heating oil and propane delivery and equipment service with professional, courteous, friendly customer service. We believe in treating you like our neighbors because that’s just who you are.

And we believe in backing up what we say with our Service Guarantees. This is what we promise to our customers.

Service Guarantees:

  • No run-outs. Our automatic delivery customers won’t run out of heating oil. That’s not just a declaration, we guarantee it. If we make a mistake and you run out of heating oil, we not only deliver your fuel immediately and start your burner for FREE, your next 50 gallons of heating oil will be on the house!
  • You won’t wait for emergency service. Not having heat is stressful. We promise to alleviate that stress as soon as possible with our prompt 24/7 emergency service. If a P. Gagnon & Son technician isn’t at your home or hasn’t contacted you within an hour of when you contacted us, the service call is FREE.
  • Our service is on-time. Even when you don’t have an emergency, you can count on us to do our best to be at your home when we say we will. If something prevents us from being there as scheduled, we will call you to let you know. We won’t leave you hanging. If we don’t get in touch with you, the service call is FREE.
  • We do quality work. When it comes to equipment installations, we do our work to the highest standards for quality and safety. All P. Gagnon & Son service technicians are trained, experienced and licensed. And we back up our work with a one-year warrantee for all parts and labor. And you can extend this protection with our no-chard Security Blanket Plan to FIVE years!
  • We guarantee our equipment repairs. Because of our outstanding service technicians, we can promise to get the job done right the first time. If we don’t, there are NO labor costs for the return service call.

Trust P. Gagnon & Son with your home’s heating, cooling and comfort equipment. Contact us today!