Old-Fashioned Service, Modern Technology - PGagnon
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Old-Fashioned Service, Modern Technology

Old-Fashioned Service, Modern Technology

Using phone next to dog

A big part of what allows us to deliver the kind of old-fashioned value and service that you appreciate is our commitment to the latest technology.

A few years ago, we equipped all our technicians and drivers with computer tablets so that they could easily communicate with our office, access your service history quickly, check the availability of parts and much more.

Additionally, our online portal gives you easy access to your account anytime. It’s now mobile friendly, so you can pay your bill, check your fuel usage, schedule a delivery or request a maintenance appointment on the go.

You can also use our portal to set up e-billing and automatic payments. Most customers really enjoy the ease and the reduction of paper clutter.

By making it easier for you to work with us online, it means it’s even easier for you to work with us on the phone. Our customer-service representatives have more time to answer questions, troubleshoot equipment problems and, most important, dispatch a technician or a driver when you encounter a heating emergency.