Dear Friends,
We hear it all the time from our customers. They tell us how much they appreciate doing business with a familyowned and operated local business like us. They also like having a real person, not an answering machine, speak to them when they call.
Our customers enjoy seeing technicians they’ve known for years visit their home to do work on their heating system. And they know they can count on seeing them again if they have to call us in the middle of the night for emergency service.
So I can imagine what a letdown it must be when a large corporation swallows up another local heating fuel company. (It just happened again!) Its customers feel a sense of loss, especially when it comes to that personal quality of service.
I am extremely proud of our long history of providing excellent service with a personal touch, and our team is continuously on the lookout for new ways to enhance the value we provide to our loyal customers. From reliable oil and propane deliveries to professional heating and cooling equipment installation and repairs, your comfort is our concern every single day — and night.
We aren’t just a fuel company — we’re your neighbors and we put you first. With another winter approaching, we want you to know we are always here for you.
I look forward to seeing you in the neighborhood.
Warmly,
Mark Gagnon
President