Your comfort is our concern!
That’s the core of our mission, and we back the statement up with these service guarantees.
No run-outs! If you’re an automatic delivery oil customer, you will never run out of fuel. If we slip up, we’ll make a delivery immediately and start your burner for free. Plus, we’ll give you 50 gallons of fuel at no charge.
Fast emergency service. If you have an after-hours no-heat emergency and our technician isn’t at your home or hasn’t contacted you within an hour of your call, the service call is FREE.
Punctuality. We make every effort to be on time for your service appointment, but if an emergency causes us to be late, we promise to let you know. If we don’t call, the service visit is on the house.
Guaranteed repairs. We believe in our technicians so much that if you ever have to call us back to your home because we didn’t fix a problem right the first time, the labor for the second visit is FREE.
Quality installations. We provide a one-year warranty for all parts and workmanship, and you can extend this up to five years with our unique Security Blanket Plan.