Spring 2019 Archives - P. Gagnon & Son
Fuel Prices: Keeping You in the Loop - Click Here.
Our Family Looks After Your Family

Mark Gagnon

Dear Friends,

We hear it all the time from our customers. They tell us how much they appreciate doing business with a family-owned and operated business like us.

Our customers like seeing the familiar faces of our technicians and drivers who visit their home or business. And they also know they can count on seeing them if they have to call us for emergency service.

So you can imagine what a letdown it must be when a large corporation swallows up yet another local oil or propane company. Things never seem to get better for the customer after a big corporate shark swallows another local minnow.

That’s why we are extremely proud of our long history of providing excellent service with a personal touch, and our team is continuously on the lookout for new ways to enhance the value we provide our local customers.

We want you to always trust us, so take a look at our online reviews: Our business is built on referrals, not advertising. We want you to be happy with our service and remain comfortable in your home. We really appreciate it when our customers take the time to offer a public “thank-you” by posting a review on our Facebook page, ReviewBuzz or other sites.

So, here’s to a happy spring, and as always, thank you for placing your trust in us.

Mark Gagnon

The 80/20 rule

Some customers have asked why their propane tank gauge never reads 100% after a delivery. Here’s why.

The propane in your tank is a liquid, which changes to gas before it leaves the tank. But like all liquids, it will expand when its temperature rises. To make sure there’s room for the propane to expand safely, we typically fill tanks to about 80% capacity. A 500-gallon tank that’s 80% full will safely hold about 400 gallons of propane.

Keep in mind, the amount of propane in your tank doesn’t change when it expands and contracts, just its density.

We call this the 80/20 rule, and it’s especially important in hot weather, and with aboveground tanks, which are not insulated from heat like an underground tank. Propane gas expansion is also the reason you should never paint your propane tank a dark color: Dark colors absorb more heat.

Heating oil and propane are safe and efficient home heating fuels that keep getting better. Here are some reasons to feel good about your options.

Summer fun with propane

Outdoor heating

To give you a better idea about how “propane can do that,” take a look at some of your options for taking propane outdoors.

Pathway to carbon-neutral liquid fuels

What’s in your oil tank?

Thanks to research and development being spearheaded by the National Oilheat Research Alliance (NORA), heating oil is being made more cleanly and efficiently than ever before. The overall goal is to keep improving the quality of fuel and the efficiency of oil heat equipment. This will further reduce the carbon footprint and actually turn heating oil into a carbon-neutral energy source.

The industry is also working on the development of an oil-fired thermal heat pump, to provide more equipment options for oil heat consumers.



With all of this in the mix, it’s no wonder that NORA has raised an alarm about a push by some states to encourage conversions to electric heat. Research has shown that such “policy-driven electrification” would increase the average residential household cost, result in minimal reductions in emissions and put a severe strain on the electric grid.*

“It is premature for policy makers to consider regulating against oil heating when all liquid fuel furnaces and boilers could be run on a low-carbon alternative fuel before 2035,” says John Huber, NORA’s president. “The capability of the oil heating industry to innovate and reduce carbon emissions has not been adequately recognized.”

* Source: Richard Sweetser presentation, NORA Technology Workshop, Sept. 2018.
** Source: Energy, Cost and CO2e Analyses of Reversible, Hybrid and Heating Only LF-AHP in the Northeast, Christopher Keinath, PhD, Thomas Butcher, PhD, and Michael Garrabrant, PE, ASHRAE, June 2018.

Safety with every gallon

Family safety

We talk a lot about the importance of great service. And a huge part of that is safety — for your home and property, for our staff, and for the environment.

It starts with our fuel products. Heating oil is exceptionally safe. It won’t burn even if you drop a lit match into it. And the risk of carbon monoxide is minimal. As for propane, this is a clean-burning, nontoxic fuel that doesn’t pose a threat to soil and water above or below the ground.

Our staff is highly trained, and that training ensures careful handling and storage and prevents spills, accidents and injuries.

This end-to-end commitment to safety can’t be duplicated by the natural gas utilities. Problems with gas pipelines can often go undetected, and may result in property damage. Last year in Massachusetts, a faulty pipeline led to several gas explosions and numerous fires.

You can rest easy knowing that safety isn’t just talk with us. We deliver it with every gallon of heating oil and propane we bring to your home.

Cooking, heating your water and more


How many ways are you using propane at home?

Heat your home: propane-fired furnaces and boilers are much more efficient and generate greater comfort than electricity. And by increasing your usage, you may qualify for a lower price.

Heat water: propane water heaters can cost less to operate than electric units. They provide much more hot water faster, and come in both storage-tank and tankless options.

Cook: propane cooktops/stoves offer more precise temperature control and are cheaper to run than their electric counterparts.

Dry clothes: propane dryers are almost twice as efficient as electric models, drying your clothes faster and for less money.

Fireplace glow: imagine being able to start a fire with the flick of a switch. It’s possible with propane — and a propane fireplace delivers more heat into the room than a wood fireplace, without all the smoke and mess.

Emergency power: propane is a popular choice as a fuel for whole-house backup generators. And since your fuel is stored right on your property, you can continue to enjoy all the comforts of home until your power is restored.

Dan Richardson

An new oil heating system can save the average homeowner 20% or more on winter fuel costs. This may sound far-fetched, but it’s true, we’ve seen customers save this much!

That’s because of the way systems are made today and how efficiently they heat your home. Old heating systems were built with thick metal components that were poor at transferring heat. Many of these systems are still in use, and people who use them pay a lot more to heat their home.

Many people realize that a new, high-efficiency system could actually pay for itself in a fairly short time.

To see how much you can save with a new, high-efficiency system, reach out to us and we’ll be glad to crunch some numbers for you. We think you will be pleasantly surprised.

Dollar sign

Thanks to big increases in domestic heating oil supply, coupled with a reduction in global demand and a strong U.S. dollar, oil prices are well below the levels of a few years ago — and are expected to stay stable for the foreseeable future. The U.S. Energy Administration has described this as a “new normal” in heating oil prices.

While prices can fluctuate, you can feel confident knowing that heating oil will keep you safe and warm without breaking your piggy bank. And always remember that we offer programs designed to save you money and keep your heating costs manageable — no matter what happens with world oil prices.

Swing into spring

Take advantage of our hard-hitting offers this season! These special deals expire May 31.

Single: SAVE up to $60

Get a heating and air conditioning system tune-up done and get a $30 discount on each service. Reduce breakdowns, increase efficiency and enjoy peace of mind. Valid through May 31.

Double: SAVE $300

During this sale, we’ll take $300 off when you install a Rinnai tankless propane water heater.*

Triple: SAVE up to $1,000

Install a qualifying heating oil system and heating oil tank and get $500 in MEMA rebates. We’ll match that with our own $500 rebate.*

Home Run: cool 2 rooms, save $1,500

Buy two indoor Mitsubishi Electric ductless mini-split systems and get a $750 rebate from Efficiency Maine. We’ll match that with our own $750 rebate.*

Qualified customers receive our own Security Blanket Coverage (extended 5-year warranty) on all of our equipment installations.**

*Sales contract must be signed by 5/31/19 and installation completed by 6/30/19. Other terms and conditions apply. Contact us for details.
**Available for automatic delivery customers who get annual tune-ups on equipment we install.