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The P. Gagnon & Son Blog

Get the reliable and courteous service you deserve!

fuel delivery maineIf you’ve been shopping around for a heating oil, propane, or HVAC service company for your Seacoast Region home, you’ve seen that you have options.

For many of your neighbors, the top option for generations has been P. Gagnon & Son, because they have seen the difference a longstanding, local company can make when it comes to dependable, quality service.

The advantages P. Gagnon & Son offer

History. P. Gagnon & Son have deep roots in this area. The Gagnon family has been in business serving local residents since 1904. Our commitment to top-quality service for our neighbors is why we have customers who have been with us for decades and the children and grandchildren of customers becoming P. Gagnon & Son customers.

Complete service. Managing your home’s fuel, heating, cooling, and comfort equipment needs is easier when you have a one-stop shop for it all. With P. Gagnon & Son, you get heating oil and propane delivery you can count on, as well as expert installation and service of heating systems, central air conditioning and ductless mini-splits, water heaters, and programmable thermostats.

Dependability. Unlike discounters, P. Gagnon & Son has longstanding relationships with our fuel suppliers as well as large storage facilities for our heating oil and propane supplies. Our fleet of fuel delivery trucks are well maintained, and our dispatch team is dedicated to prompt, safe, and efficient delivery of your heating oil and propane. When you need us, we’re there!

Responsiveness. Being a hometown business, we know this area in a way that no big, national fuel company can. Whether you live in North Berwick or North Hampton, York Beach or Rye Beach, we get to you with prompt, personal fuel delivery and equipment service.

Neighborliness. We keep our phones staffed 24/7 so we’re always here for our customers. When you call P. Gagnon & Son, you get a neighbor from right here in the Seacoast Region, not some call center in another time zone. Our customers get 24/7 no-heat and fuel runout services.

Your home’s safety and comfort are too important to leave in the hands of some big, indifferent national company or a fly-by-night discounter. Become a P. Gagnon & Son customer and get the best fuel and HVAC service in the Seacoast Region!

These troubleshoots may solve the problem!

air conditioning service maineWe’ve had a hot summer here in the Seacoast Region, and your home’s air conditioning system has been getting a workout but not getting much of a break as you need it to keep your home cool and comfortable.

But if you’re noticing that your central air conditioning is running, but your home isn’t getting cool, that’s a problem. Before you contact P. Gagnon & Son to request a service call, do some detective work because there may be a simple explanation for the problem that you can solve yourself and save money!

We’ve put together four troubleshoots you can do. Remember, if you’re not sure about anything, don’t hesitate to contact us.

  1. Make sure your thermostat is properly set to “cool” or “air conditioning.” 
  2. Go around your home to see if vents are blocked by furniture, curtains, or other obstructions. 
  3. Head outdoors and inspect your outdoor unit (the condenser) to see if the fan is running. If it isn’t: 
    • Check for a power switch. 
    • Check circuit breakers. 
    • TURN OFF THE POWER, then check for debris inside the condenser  
    • Check the indoor unit. 
    • Make sure all power switches for the air conditioning system are on 
  4. Inspect the air filters and clean or replace clogged ones according to manufacturer’s instructions 

Troubleshooting the a/c didn’t work: Now what?

While examining your air conditioning system indoors and out, you may notice something that suggests to the source of the problem that the troubleshoots couldn’t fix. P. Gagnon & Son offers skilled, experienced HVAC service technicians that can assist you in resolving these difficulties. Get in touch with us to schedule a service visit, and we’ll be there!

Refrigerant leak. If you hear a hissing or bubbling sound near the unit, and ice has built up on your refrigerant line, it’s likely that a refrigerant leak is to blame. If your air conditioning unit is older and uses R-22 refrigerant, it’s time to replace it. R-22 can no longer be produced in or imported to the United States, thus the price for it is already beginning to rise dramatically and will continue to do so.

Ductwork leak. The easiest approach to determine if this is the case is to walk through your house. Are there any rooms that aren’t cooling down while others are? You could also note an increase in your energy bills as a result of the A/C having to work harder to distribute cold air throughout your home because of duct leaks.

You can trust P. Gagnon & Son for expert air conditioning installation and service. Get in touch with us when your home’s A/C needs maintenance or repairs!

We Install HVAC Systems the Right Way!

hvac efficiency maineUpgrading your home’s HVAC equipment is a major investment, as you realized when you placed the order.

You are also making an investment in your home’s comfort, energy costs, and value by investing in a new HVAC system.

You get peace of mind by having P. Gagnon & Son install the new air conditioning system and furnace or boiler for you because we have the knowledge and experience to do the job right the first time.

Your HVAC system will be installed to the highest safety and quality standards. It will also be installed according to the manufacturer’s instructions. Before we leave, our experts will pay attention to every detail and ensure that your heating and cooling system is in good working order.

What happens if an HVAC system is installed incorrectly?

There are several things that can go wrong when your HVAC system is not installed properly. Here are a few of the things that can happen. 

Inaccurate sizing. It’s critical to choose the appropriate size HVAC system in order to get the most out of your new installation. If you purchase HVAC equipment that is too little or too large, you will be uncomfortable as a result of your inefficient heating and cooling system. It will also prematurely wear out your equipment if you buy HVAC equipment that is too small or large. An excessively small HVAC system will run excessively, increasing wear and tear. If you have an excessively large HVAC system, it will continually cycle the compressor and fan controls. Both of these will drive up your energy costs.

Right-sizing isn’t limited to the size of your home, as many inexperienced installers would have you believe. You also need to consider local weather (particularly in the Seacoast Region), the number or stories, the heights of ceilings, the quantity of windows you have, the amount of insulation you’ve installed, how exposed your house is to sunshine, and more. Getting the correct HVAC system size is a complex procedure that should be handled by an experienced expert who will consider all these factors and more to ensure you get the right HVAC system for your house.

Leaks in ductwork. According to recent studies, too much of air you paid to cool or heat may never even reach your living area. In many homes, heated or cooled air is lost through your basement, attic, and cracks between your walls, resulting in higher energy costs for you. A professional HVAC installation necessitates a comprehensive duct examination, with any required repairs, as part of the job. This inspection may result in system-wide efficiency gains that you were not previously aware of in some cases.

Incorrect refrigerant charging. Over time, if your central air conditioner is undercharged, it may develop frost or ice on the cooling coils. As a result, poor cooling performance and the risk of a failing compressor motor are possible. The repairs for this are extensive and costly, and you could be without air conditioning during a heat wave. Air conditioning systems that are excessively charged may perform well, but not efficiently. Unfortunately, you won’t notice the problem until your energy bills go through the roof.

Excessive refrigerant pressure in the system may result in coolant entering the compressor, necessitating expensive repairs, and potentially causing a total air conditioning failure.

Avoid these problems by trusting your HVAC installation to the trained and experienced team of service technicians at P. Gagnon & Son! Contact us to get a FREE estimate.

Don’t ruin a cookout with a trip to the emergency room!

grilling tips maineSummer in the Seacoast Region is a wonderful time. There are beach days, vacations, and fun time with family and friends.

If you’re hosting a cookout this summer and are using a propane grill, it is essential that you know propane safety best practices so everyone can have fun safely.

Propane grilling safety list

  1. Regularly clean your whole grill, not just the grates. One in five grill fires is caused by leftover grease.
  2. Check that the grease trap is empty before turning the grill on. Empty it if it isn’t.
  3. Keep the grill lid open until the fire is fully established when starting your grill. 
  4. Never, under any circumstances, use your propane BBQ grill indoors or in an enclosed or covered space like a garage or carport. Carbon monoxide, a potentially deadly odorless and colorless gas, can build up to dangerous levels.
  5. To minimize the danger of it tipping, the grill must be on a flat, level surface.
  6. The grill must be at least five feet away from the house, outdoor furniture, trees, shrubs, and any other combustible objects.
  7. Keep children and pets away from the grill.
  8. NEVER leave a lit grill unattended. Before you start the grill, make sure you have on hand everything you’ll need such as tongs, gloves, brushes, sauces, food, and platters.
  9. If the igniter on your grill is broken, don’t use it. Look into purchasing a grill with an automatic igniter if you don’t already have one.
  10. When you are done grilling, clean the grates and remember to turn off both the grill and the propane cylinder valve.
  11. Propane cylinders should never be stored indoors or in a garage, shed, carport, sunporch, or any other enclosed spot. 
  12. Propane cylinders must be kept outside in a shady, dry location with the valve end up and on a level surface. Ground that is wet can cause the cylinder to rust.
  13. Don’t store propane cylinders near fire or spark-producing equipment such as your grill.
  14. Keep your propane cylinders upright when bringing the to be exchanged or refilled. Even a cylinder you think is empty can still have enough propane to leak if it’s on its side. 
  15. Don’t keep a cylinder in your car for very long. It’s best to go straight to the cylinder exchange or refill station and go straight home. If you can’t, make the cylinder swap or refill the final stop before returning home.

Do you have questions about propane safety? Get in touch with P. Gagnon & Son and we’ll be happy to help!

Get cool comfort with mini-splits from P. Gagnon & Son!

zone home cooling maineMany people believe that they have only two options for keeping their houses cool and pleasant: central air conditioning systems or window air conditioning units.

Both have advantages, but disadvantages as well.
If you have a boiler to heat your house, you probably do not have the ductwork required by central air conditioning to move cooled air throughout your home. If you want central A/C, you’ll need to install the ductwork. That adds up to thousands of dollars of additional costs on top of the installation of centralized air conditioning. Depending on the size of your home, that could put the total cost of adding central air conditioning to your home over $10,000. Also, your home is a dusty mess for potentially weeks during ductwork installation.

Window A/C units are inefficient, unsightly, and inconvenient since they must be installed in the spring and removed in the fall. They’re also a security concern since they are an access point for burglars. They block light while allowing dust, dirt, pollen, and insects into the house.

You can get all the cooling of air conditioning with none of these disadvantages when you have P. Gagnon & Son install top-quality Mitsubishi ductless mini-splits in your home!

How do ductless mini-splits work?

A ductless mini-split simply has two major components: the outdoor compressor unit and the indoor air handler. The condenser is linked to the compressor via a tube that also houses power and communication connections.

The compressor compresses refrigerant. The compressed refrigerant is then delivered to the condenser, where it loses its heat and is released into the outdoor air. The refrigerant is now a liquid and get sent through the conduit to the evaporator. The refrigerant absorbs heat from the warm indoor air that is blown over the evaporator coils. The cooled air is discharged from the air handler and into your home.

What are the advantages of ductless mini-splits?

Ductless air conditioning systems can be put in homes in less than a day and at a far lower cost than conventional central air conditioning. Ductless split systems may be placed in any area of your home, allowing you to use them where they are most effective. You no longer have to deal with window air conditioners.

Your ductless mini-splits can be tailored to your home. The size of the air handler can be adjusted based on the amount of space you want to cool. Ductless mini-split units are capable of operating independently, allowing for precise zoned cooling around your house, which can help you save big on energy costs!

Ready for cool, efficient comfort in your home? Contact us for a FREE estimate on adding ductless mini-splits! 

Make your back yard the destination for cookouts

propane grills maineDid you know that 80% of grills in the United States are gas grills, and most of those are powered by propane?

There are multiple reasons why propane is so popular for grilling, whether it’s for a quick weeknight supper or having family and friends over for a Fourth of July cookout.

While propane cylinders are easy and convenient, there’s another option when it comes to grilling with propane. You can have a line run from your home’s propane tank to your installed grill! With reliable propane delivery from P. Gagnon, you’ll be able to grill whenever you like, even in January, without any worries about how much propane is in your cylinder.

Here are some of the reasons propane is the way to go for grilling.

Food’s on the table fast

It’s been a busy day and everyone’s hungry. With charcoal, you’ll be waiting possibly a half-hour or longer before you can grill. Propane grills are ready for your food in less than five minutes! Once dinner’s over, all you have to do is turn off the grill, turn off the propane supply valve, clean off the grates, and you’re done! No waiting, no dealing with the mess that ashes create.

You’re in charge

One of the greatest advantages that propane has over charcoal is the ability to control the flame and temperature of your grill. This allows you to grill a complete meal quickly. You can set one side for higher-heat foods like burgers and steaks, while grilling barbecued chicken on medium on the other side. You can also have one side set on high and one side off for indirect grilling to make ribs, pulled pork, and brisket. Some propane grills come with built-in smoker boxes. You can also get propane grills with accessories such as side burners, multiple grilling levels, and rotisserie.

You can taste the difference propane makes

With propane, you get outstanding results. One reason is the precise temperature control. You get perfectly grilled vegetable instead of them being burnt outside and raw inside. Steaks can be cooked to your desired temperature. Boneless chicken breasts, one of the more challenging meats to grill, will be grilled to a safe temperature without drying out.

Clean-burning propane allows the flavors of the food to shine rather than smothering them with the smell and taste of smoke. This is especially important with lighter foods such as fish, chicken, and fruits.

Enjoy the benefits of propane in your back yard! Contact us today to learn more.

Mark GagnonDear Friends,

As I write this, the Russian invasion of Ukraine had created an earthquake in the energy markets, sending crude oil prices into record territory and causing all energy prices to soar. We don’t know where things will go from here, but we hope this spike is only temporary.

Some people are under the misconception that when prices rise, we make more money. The opposite is true. People cut back usage. They have trouble paying their bills, and our receivables skyrocket. Meanwhile, we must pay our suppliers in just 10 days. It is an awful mess for everyone.

One thing you can count on is us. We have been in business for many years and have very strong relationships with suppliers and financial institutions. If you’re having trouble paying your bill, talk with us before it becomes a problem. Many times, we can work out something to give you more time, especially if you’ve been
with us a while. We can also set you up—at no cost—on SimplePay, our monthly
payment plan.

Nothing will make us happier than when prices return to normal. Until then, trust
us to look out for you, and let’s hope by the time you read this, we are living in a more peaceful world—where children don’t have to sleep in bomb shelters any more.

Mark Gagnon, President

foodWe could all use some extra money in our wallets — especially when we go grocery shopping!

Here’s your chance to stretch your household budget a little further.

Read this newsletter and answer the questions on the enclosed reply card, or go to to enter. to enter. All entries received by 6/29/22 with the correct answers will be entered into a drawing for a $500 gift card for your favorite supermarket.

Three winners will be selected!

No purchase necessary. A purchase will not increase chance of winning. See enclosed card for details.

shieldYou can enroll right now in any of the popular programs shown below.

Lower your winter payments.
Enroll in SimplePay, which spreads out your fuel payments for as long as 14 months.
The sooner you sign up, the lower your monthly payments will be.

Add price protection.
Customers who protected their price last year saved a lot of money! Add a price cap to your SimplePay plan or enroll in our prebuy fixed-price program. Both guard you from rising heating fuel prices. Capping your price prevents it from rising over a
certain amount but allows you to pay less if market prices fall.

Make automatic payments.
Enroll in Auto Pay and have your payments automatically deducted each month from your credit card, debit card or bank account. Enroll now and get a $20 credit.*

Request paperless billing via email.
Reduce paper clutter and organize your receipts electronically. Enroll now and get
a $20 credit.*

Please reach out to us for more information.

*Valid for new enrollees only.

upgrade techIf you noticed anything out of the ordinary with your furnace or boiler last winter, please contact us as soon as possible for a service appointment.

Unusual noises—Most modern heating equipment runs pretty quietly. If you hear banging, clanking or other unusual sounds, something is probably about to go wrong—if it hasn’t already.

Odors—If your system is working properly, you should never smell fuel oil. An oil smell could be caused by a leak, burner troubles, a heat exchanger failure or exhaust system problems. If you detect a smoky odor, this may be caused by a back
draft pulling flue gases through the exhaust system and into the home.

If you haven’t scheduled your heating maintenance service yet, please do so before
next fall. Our technicians can fix small problems before they turn into big ones.

And if you’re tired of spending money on repairs, ask us about your options for
a replacement heating system. Doing this now means we will be able to get to you
quickly—before the fall rush begins.

Contact us today for a free estimate.