Ask the Expert

Ask the Expert

Mark Leach

Q: What should I do if storm water enters my home and reaches my propane appliances?

A: Always remember to put safety first when it involves your propane storage tank and appliances. Here’s what you should do:

  • After the flooding has ended, look for visible structural damage.
  • Do not relight pilot lights for equipment. Instead, shut off the service valve at the propane tank and call us.
  • Damage to propane regulators and controls is a significant problem when flooding occurs. We recommend a complete inspection of the entire system, because water damage to propane equipment and appliances is not always easy to identify. We will make sure that valves and regulators are operating properly and that the lines are pressurized.
  • If you smell gas, or see bubbles in standing water, extinguish all flames and smoking materials, clear the area immediately and contact us or dial 911.

Read about more propane safety tips here.