Ask the Expert - P. Gagnon & Son
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Newsletter

Ask the Expert

Dennis Charpentier – dispatcher

Q: How does being on automatic delivery help you?

A: When you’re on automatic delivery, we can manage our capacity better
and keep enough fuel in your tank. When we see bad weather approaching,
we can get ahead of it. We can also route our trucks more efficiently during
the busy cold months.

When you call us randomly for a delivery, we may be backed up because some
of our delivery drivers are out sick or we are making fewer deliveries
because of weather conditions.

Calling for your fuel vastly raises the risk of run-outs,
which can result in broken water pipes and additional
delivery charges. We never want that to happen.