Ask the Expert with Dennis Charpentier, Delivery Dispatcher
How do I know when it’s time to order propane?
A: We recommend ordering as soon as your tank level reaches 40%. Check your tank regularly — if you run out, there’s a loss of pressure in your tank that could result in leaks. We have to come in and run pressure tests and relight your equipment. As a result, there’s also a $60 fee.
To avoid the hassle of watching your tank — and the costs of running out, ask about our automatic delivery service. A vast majority of our customers are credit approved for automatic delivery. It’s free if you qualify, and it’s the best way to make sure you never run out of fuel. If you don’t want auto delivery because you like to control your bills, consider signing up for our monthly payment plan, SimplePay, next year.