Tell Us About It!
Dear Friends,
Customer satisfaction is important to us. We like to think we are doing a good job, but there’s always room for improvement. That’s why, after every service call, tune-up or installation job, we send out a customer satisfaction survey. We want to know what we’re doing right, and…
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Ugliest System Wins!
How ugly is your heating system? If our panel of judges agrees that yours is the most hideous heating system they have seen, we’ll remove the offending equipment and replace it with a brand-new, high-efficiency system for free!
To enter, email a photo of your ugly boiler or furnace along…
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Cut Fuel Consumption by 20%
Talk about a smart way to save: Beckett, a leader in heating technology, has introduced the AquaSmart, a boiler temperature control that uses advanced electronics to limit excess energy use. It helps control the boiler temperature and keeps the boiler operating at the lowest temperature that will satisfy demand without…
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Coming to the Rescue
At P. Gagnon, we put safety first, for our technicians, our customers — and our community. So in October, when Kittery’s fire chief, Dave O’Brien, called us for help, we sent our emergency response team right away, led by Mark Leach. “Someone had gone into an abandoned building and tried…
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Ask the Expert with Dennis Charpentier, Delivery Dispatcher
How do I know when it’s time to order propane?
A: We recommend ordering as soon as your tank level reaches 40%. Check your tank regularly — if you run out, there’s a loss of pressure in your tank that could result in leaks. We have to come in and…
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